Privacy Policy on88a

This Privacy Policy is issued by on88a, an online gaming platform operating under international licensing. This policy applies to all users who register an account, browse the on88a website at https://on88a.net, or use any of the services we offer.

By using the on88a platform, you agree to the collection and use of personal information as described in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to continue using our platform.

on88a is committed to ensuring that the personal information you provide to us is processed responsibly, stored securely, and not misused under any circumstances.

on88a collects various types of information to ensure a smooth and secure user experience. The categories of information we collect include:

Account Registration Information:

• Full name as stated on your identity card (MyKad) or official document
• Active mobile phone number
• Valid email address
• Date of birth for age verification (21 years and above)
• Username and password that you set yourself

Financial and Transaction Information:

• Details of the payment method used — including Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost or cryptocurrency (USDT, BTC, ETH)
• Deposit and withdrawal records
• Transaction history within the platform

Technical Information:

• IP address and general location data (not precise location)
• Device type, operating system and web browser used
• Session data and login/logout times
• Game activity logs for security audit purposes

The information we collect is used exclusively for legitimate purposes related to the operation of the on88a platform. Primary uses include:

• Identity and account verification — ensuring every user is a real individual aged 21 and above before accessing services
• Financial transaction processing — verifying and recording deposits and withdrawals accurately and securely
• Fraud and money laundering prevention — monitoring suspicious activity patterns to protect users and the integrity of the platform
• Customer support — enabling our team to identify your account and provide more effective assistance
• Product improvement and user experience — analysing usage patterns in aggregate to improve platform quality
• Account-related communications — sending notifications about transactions, account security and important policy updates
• Legal and licensing compliance — meeting reporting obligations under the international licensing regulations we follow

on88a does not use your personal data for third-party marketing purposes or sell it to external advertisers.

on88a retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. More specifically:

• Active account data is retained throughout the period your account is active on the on88a platform
• Financial transaction records are kept for the period required by international licensing and audit requirements
• Security and activity logs are retained for a reasonable period for investigation purposes in the event of a dispute
• After an account is officially closed, some data may be retained for a certain period before being permanently deleted, subject to legal obligations

on88a does not sell or rent your personal information to any external party. However, in certain limited situations, information may be shared with:

• Payment service providers — service providers such as FPX, Touch 'n Go, DuitNow and Boost to process your financial transactions securely
• Cryptocurrency exchange platforms — when you choose to use USDT, BTC or ETH as a payment method
• Regulatory authorities and law enforcement — where required by law, court order or valid licensing requirements
• Technical service providers — companies that provide technical infrastructure, analytics or IT support services that are bound by strict confidentiality agreements

Every third party that receives your data is required to comply with the confidentiality terms set by on88a and is not permitted to use that data for any purpose outside the agreed scope.

on88a implements multiple layers of technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

The security measures we apply include:

• Data encryption during transmission using industry SSL/TLS protocols
• Data encryption during storage for sensitive information
• Two-factor authentication available for additional account protection
• Continuous monitoring of suspicious login activity
• Role-based access control — only staff who need to may view specific data
• Regular security testing and audits by our internal security team

As an on88a user, you have the following rights regarding your personal data:

• Right of Access — you may request a copy of the personal information we hold about you at any time
• Right of Rectification — you may ask us to correct any information that is inaccurate or incomplete
• Right of Erasure — in certain circumstances, you may request that we delete your personal data, subject to applicable legal obligations
• Right to Restriction of Processing — you may ask us to limit the processing of your data in certain circumstances
• Right to Object — you may object to the processing of your data for specific purposes, such as marketing communications
• Right to Data Portability — you may request that your data be transferred in a machine-readable format where appropriate

To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will process your request within a reasonable period.

on88a uses cookies and similar technologies to improve website functionality and the user experience. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies — required for basic website functions such as session verification and login security. These cookies cannot be disabled.
• Performance Cookies — collect information about how you use our platform, including the most frequently visited pages, to help us improve our services
• Functional Cookies — store your preferences such as language and display settings so you do not have to configure them again each time you log in

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the on88a platform.

The on88a website may contain links to third-party websites such as payment providers or technical support service portals. This Privacy Policy applies only to the on88a platform.

on88a is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of each website you visit separately before providing any personal information.

on88a services are exclusively intended for individuals aged 21 and above only. on88a strictly does not collect, process or store personal information from individuals under the age of 21.

During the registration process, we require age verification through the information submitted. If we find that an account has been registered by an underage individual, the account will be suspended immediately and all related data will be deleted.

on88a reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or data protection improvements we implement.

Whenever a material change occurs, we will:

• Update the "Last Updated" date at the top of this document
• Display a clear notice on the on88a platform homepage
• Send a notification via email to registered users for significant changes

Continued use of the on88a platform after changes take effect is considered acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns or requests relating to this Privacy Policy or how we handle your personal data, the on88a team is ready to assist you.

You can contact us through:

• Live Chat — direct 24/7 support available on the on88a platform in Malay and English
• Support email: [email protected]

Our team will respond to your privacy-related enquiries within a reasonable time. For data deletion or transfer requests, please clearly state the type of request and include sufficient account verification information so we can process the request securely.